PRIVACY POLICY
Privacy Policy
Last Updated: December 17, 2024
This Privacy Policy outlines how CSI Technologies ("we," "us," or "our") collects, uses, and discloses your information when you use our Service (including the website or application). It also explains your privacy rights under the law, including compliance with the General Data Protection Regulation (GDPR).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have specific meanings as defined below, regardless of whether they appear in singular or plural form.
Definitions
- Account: A unique account created to access parts of our Service.
- Affiliate: An entity that controls, is controlled by, or is under common control with us.
- Company: CSI Technologies, Barbaros Mah. Denizmen Sok. No: 2/2, Üsküdar/İSTANBUL, Türkiye.
- Cookies: Small files placed on your device to track browsing history and preferences.
- Country: Türkiye.
- Device: Any device used to access the Service (e.g., computer, mobile phone, tablet).
- Personal Data: Any information that identifies or can identify an individual.
- Service: Refers to our website and application.
- Service Provider: Third-party entities that process data on our behalf.
- Usage Data: Data collected automatically when using the Service, such as page visits and duration.
- Website: MyHelpDesk 724, accessible at https://myhelpdesk724.com.
- You: The individual accessing or using the Service, or the entity they represent.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data: We may collect the following Personal Data:
- Email address
- First and last name
- Phone number
- Address, State, ZIP/Postal code, City
Usage Data: Automatically collected data includes:
- IP address
- Browser type and version
- Pages visited, time and date of visit, and time spent on pages
- Device information (e.g., mobile device unique ID, operating system)
Tracking Technologies and Cookies
We use Cookies to enhance your experience. You can control your preferences through your browser settings. For more details, refer to our Cookies Policy.
Legal Basis for Processing Personal Data (GDPR)
We process your data under the following legal bases:
- Performance of a Contract: To provide the services you requested.
- Consent: When you have given us clear consent.
- Legitimate Interest: To improve our Service and offer relevant content.
- Legal Obligation: To comply with applicable laws.
- Vital Interest: To protect your personal safety or that of others.
Your GDPR Rights
Under the GDPR, you have the following rights:
- Access
- Rectification
- Erasure
- Restriction of Processing
- Data Portability
- Object to Processing
- Withdraw Consent
To exercise these rights, contact us at info@myhelpdesk724.com. We will respond within 30 days.
Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect data from anyone under 13. If you become aware that a child has provided us with Personal Data, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We will notify you via email or a prominent notice before changes take effect.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your GDPR rights, you can contact us:
Email: info@myhelpdesk724.com